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17 March 2020

A-Gas EM Response to Covid 19

As Coronavirus (COVID-19) continues to impact the global community, I want to personally update you on the steps we have taken to ensure business continuity for all our customers.
Based on guidance from the World Health Organization and information from local government/health authorities, we have augmented our already robust Business Continuity Plan with specific steps to account for COVID-19.
The health and safety of our employees, customers and partners remains to be at the forefront of everything we do. We have reviewed our current operations and made changes to specifically cater for the impact of COVID-19.
We have asked our teams to work remotely wherever possible. We still have operational team members onsite to ensure our customers remain supported, however we are operating shift patterns to help manage risk and best protect our team.
We have put in place a number of travel measures for both employees and visitors as far as possible to limit face to face meetings.
We have also taken extra precautions such as enhanced cleaning regimes and sanitisation across our sites and offices to help protect our staff.
Our Customer Services Team are available to take calls and emails to support you with your requirements. The contact details are as follows
Please let us know if our team should be aware of any requirements you have put in place for your organisation. We are keen to work closely together with a shared focus on ensuring the safety and wellbeing of the people in our organisation.
The current situation is dynamic, but we are committed to maintaining our business operations and ensuring you continue to receive the highest quality service without disruption. Supply routes and stock levels are under constant review to ensure we continue to serve our customers but if you have any concerns over lead times please contact our customer service team or your local account manager.

Yours sincerely,

Jonathan Sellars
Managing Director